Client Support Services

Client Support Services

Client Support Services

At PSA Insurance Services, our commitment to you continues long after your policy is issued. Our team is here to assist with policy changes, certificates of insurance, billing questions, claims guidance, and other service needs throughout the life of your insurance program.

Use the service options below to submit a request, or contact our office at (951) 694-0625 during normal business hours for assistance.

Claims Assistance

If you experience a loss, please report it as soon as possible. Depending on your policy and insurance carrier, claims may need to be reported directly to the insurance company.

For claims outside of our normal business hours, refer to your policy documents for your carrier's claim reporting information. Many insurance companies provide 24-hour claim reporting services. Have your policy number and details of the loss available when reporting a claim.

If you are unsure how to proceed, contact PSA during normal business hours and our team can help direct you to the appropriate claims reporting process.

Policy & Service Requests

Need to make a change to your policy, request a certificate, update business information, or obtain other assistance? Use the appropriate service form below and our team will review your request.

Important: Submitting a request by email, online form, voicemail, or fax does not bind, add, or modify insurance coverage. Coverage changes are not effective unless and until confirmed by PSA Insurance Services or the applicable insurance carrier.

Our goal is to provide responsive, professional service and make it easy to get the assistance you need.